Palette The Ex Capital Hotel Bangkok

Best budget stay in Thailand

Pros: It is very clean and modern property with all the amenities required to stay comfortable. I liked the staff, they were very polite ans helpful.

Pros: Very modern, we were on top floor so no noise from neighbours

Cons: You can hear the walls and building is thin, we didnt have issues but im sure the people on lower levels could hear us simple walking or moving on the bed

Pleasant stay

Pros: Comfy bed, very clean, spacious room. Safe area, shops and food stalls in close proximity. Close to BTS.

Cons: I was initially worried because of the google reviews. But in my case everything was fine. Yes, you can hear the neighbours, but this depends how they behave..

Pros: Nice modern room with good TV and airconditioner very helpful staff

Short holiday

Pros: Good location clean cheap basic accommodation staff friendly.

Cons: Listen to the doors banging on rooms at different times of the night waking us up.

I love it

Pros: Staff and room service the food was very nice, felt like home,

The hotel staff needs to be better trained to handle customer complaints and requests.

Pros: The location was perfect, with easy access to major attractions and restaurants.

Cons: The rooms were not very soundproof, and I could hear noise from the street.

Amazing hotel for the value

Pros: The hotel was 6 minutes walk away from Krong station and also there was 7 eleven literally 2 minutes distance from the hotel. It was super easy to grab snacks and water 24/7 as everything was close by . Our main method of travel was GRAB and it was a good location for pick up . Loved the bed and pillow quality . The room was amazing . Downside or maybe not, the bathroom( shower) is not fully closed or sealed , has a slight open concept .

Cons: The breakfast could have been better.

I would go again.

Pros: Great location, clean rooms, friendly staff, facilities that you need on very short walking distance.

Cons: They had a neighborhood power outtage. That they knew would happen. And did not notify the people that stay there. The fire alarm went off and the power went out. The shower also stopped running remaining that time which was several hours. It was also when me and my wife were getting ready to check out. So very stressful to get out 5 stories down with no idea what was going on or staff walking by to calm down the ruckus. Breakfast included Is different than their breakfast menu. They put it up for everyone to see their “full menu” but as soon as you order it. They point at their “breakfast included” menu. Which is option A and B, both bland and not worth the money. Good if you are on a tight budget.

Pros: Las instalaciones muy limpias y nuevas, el restorán del hotel tenía buenas opciones y muy ricas. El personal muy amable

Cons: La ubicación alejada de los puntos más turísticos de la ciudad